VA Montana Healthcare System strives to always provide the highest quality of care to the veterans of our nation who call VA Montana home. We recognize there may be times when a patient or family member has an issue which requires our attention. Because the best time to let us know of any concern or question is at the time it happens — so we can resolve it as quickly as possible — we have a patient representative who can assist you.

The Patient Representative

• serves as a liaison between patients and the medical center
• acts on the patient's behalf
• helps patients understand their rights and responsibilities

Our patient representative, Susanne Corbett, is located at the Fort Harrison VAMC in room A126 and may be contacted by calling 1-877-468-8387.

Patient and Nursing Home Resident Rights and Responsibilities

The Veterans Health Administration (VHA) is pleased you have selected us to provide your healthcare. We want to improve your health and well-being. We will make your visit or stay as pleasant for you as possible. As part of our service to you, to other veterans and to the Nation, we are committed to improving healthcare quality.