Refilling Prescriptions

You can order your medication refills after you go home by telephone, by mail or online on the My HealtheVet web site.

1. To order using a touch tone telephone, follow the steps shown below.
Step 1 – Dial 1-877-468-8387
Step 2 – Enter the number 1 for Pharmacy
Step 3 – Enter the number 1 to refill a prescription
Step 4 – Enter your full 9 digit Social Security Number followed by the # (pound) key.
Step 5 – Enter the number 2 for prescriptions
Step 6 - Enter the number 1 for refill
Step 7 – Enter the prescription number followed by the # (pound) key.

This 7-digit number can be found on the third line down from the top of the label on your prescription bottle or on the refill slip. (If there is a letter right after the prescription number, do not enter it.)
All prescriptions ordered by telephone will be mailed to your home address within 7-10 days

2. If you do not have a touch tone telephone, you may mail your refill slips to the pharmacy. Please allow at least 14 days for your refills to be processed and mailed to your home address.

3. To refill your prescriptions on the internet, you must first register on the My HealtheVet web site (http://www.myhealth.va.gov). Once you have logged into your account, you can request refills online.

Services Offered

All of the above services, except for the inpatient pharmacy, are closed on all federal holidays.